CRM

Choose FuturByte as Your CRM Software Development Company

Customer relationship management is the primary factor that can impact an organisations growth. Better customer success translates to better business results. As a leading CRM software development company, we will create a platform that will cater to all your customer relationship needs.

4.5/5
5+
Years

Delivering Excellence

50+
People

Creating a digital difference

10+
Industries

Of in-depth experience

100
%

Focus on client commitment

Custom CRM Solutions Built by FuturByte

FutuByte offers custom CRM software development services that delivers the functions and features tailored to your business needs. We want you to reap the benefit of having a centralised system that caters to various customer touch points.

Why Choose FuturByte as a CRM Development Company

With a team of industry-leading professionals, FuturByte offers a wealth of experience as the top CRM software development company. This coupled with our strategic vision to drive real results, trusted partnerships and timely delivery will ensure project completion without any delays. 

When working with FuturByte you get to enjoy: 

Digital Expertise

Our team of developers demonstrate expertise that span across multiple technologies and industries.

Scalability

We build custom solutions with a future-ready mindset, which are structured to efficiently grow with your business.

Rapid Development

Timely completion of projects is our priority. Our process allows us to deliver projects in time while maintaining quality.

Creating Long-Lasting Relationships

We keep a customer-centric approach to our projects. In a rapidly evolving digital environment, trust and transparency are key, and we work with our customers to form a long-term partnership.

How It Works?

We have a simple process when it comes to creating a business management solution that is developed based on your business needs. The process ensures efficiency and effectiveness when developing the perfect solution. 

Vision Synthesis
(Gathering Requirements)

Our process begins with a one-on-one meeting session where you and our project manager will understand your requirements and how will be using the solution. We will go through all the functionalities and features you need.

Strategic Design Blueprinting
(Wireframing)

Next, our team will start work on the ideation and testing before initiating development. Through a collaborative mind mapping session, we construct a comprehensive wireframe that seamlessly fits your end goal.

Innovative Solution Engineering
(Development Stage)

Transitioning to the development stage, we kick off by establishing an efficient infrastructure for your solution, followed by developing the core functionality. Our skilled developers prioritise performance and quality assurance testing to ensure flawless functionality.

Precision Enhancement Cycle
(Feedback & Quality Assurance)

We foresee and mitigate risks by performing extensive testing of functionality, usability, performance, and devices. Our process encourages us to gain continuous feedback to make improvements on the project.

Strategic Deployment
(Launch and Deployment)

Once satisfied with the application, our team handles the deployment process seamlessly, offering continuous support for updates.

CRM development experts

Contact Us Today for
Free Consultation & Quote

Book a free 1-hour consultation with one of our expert today to discuss your requirements and inspirations. 

The Biggest Advantage of a Custom CRM – You Choose the Functionality

Optimise your business interactions to improve customer relationships with our custom CRM development services. Our go-to custom CRM development process cover everything from  account and contact management to lead management. 

Sales Data Management

Manage your sales data and analyse it effectively with a customised sales management platform. Our developers will ensure real-time visibility allowing you to track customer buying behaviour and allowing you to make informed business decisions.

Opportunity Management

Optimise your sales opportunity with several functionalities such as pipeline management, capture qualification, reporting and forecasting.

Accounts and Contact Management

Collect insights on your key accounts and contacts on a single platform. Our solution offers more visibility on the activity history, discussions and buying habits of your key accounts, helping you optimise your existing sales processes.

Lead Management

Our lead tracking system will allow you to stay on top of all your most recent clients and offer marketing initiatives where necessary. With our solution, you can efficiently target your marketing efforts to improve sales and revenue.

Developing Scalable and Reliable Solutions

A CRM software development company can make all the difference when it comes to the growth of your business. Our team of experts ensure reliability and scalability of your systems with QA and testing. 

Reliable Solutions

We rigorously test each solution to ensure it can withstand the pressure of the work as per your business needs.

Scaling as Your Business Grows

We stress-test our solutions to be able to manage large data sets and processes to ensure the platform is ready to grow as your business does.

CRM development experts

Tailored CRM Solutions for Your Industry

Our CRM software are tailor-made to address the specific challenges faced by your company. We are aware of the fact that every sector has its own unique set of problems and requirements. Our customised approach guarantees that your CRM system will meet your industry needs precisely while integrating with your current operations. With custom-built CRM systems, you may improve operational efficiency and customer management. 

Mobile-First CRM Development

We built our CRM with mobile users in mind so you can access their vital information whenever and wherever you need it. You can manage your customer connections effortlessly from your fingertips with our mobile CRM, which is designed for simplicity and efficiency. The user experience is seamless. Take advantage of our CRM software development company that are mobile-centric to maximise efficiency and responsiveness.

CRM for E-commerce

Our e-commerce-specific CRM solutions will take your online store to the next level. With our e-commerce CRM, we’ve made it easy to keep tabs on sales data and manage connections with customers. Create one-of-a-kind consumer experiences and boost revenue with a CRM software developed specifically for online retailers. 

Global CRM Solutions

Businesses with a global presence might benefit from our Global CRM Solutions. Adapt your CRM software to meet the specific requirements of each location and rise to the challenges of various markets. Our solutions offer a one-stop shop for managing relationships all across the globe, with features like multi-language support and compliance with foreign legislation. 

AI-Enabled CRM Functionalities

Our CRM Features Powered by AI are the Way of the Future in Customer Relationship Management. Transform your relationships with customers by utilising the power of artificial intelligence. Our leading-edge capabilities, such as automated insights and predictive analytics, give your CRM a smart boost. You can automate mundane processes, analyse client behaviour, and make well-informed decisions by incorporating AI into your CRM. Keep one step ahead of the competition and improve your strategy for engaging customers with our AI-powered services. 

User-Friendly Interface Design

Thanks to our intuitive UI design, you’ll have no trouble navigating your CRM system. We put an emphasis on user adoption and productivity with our clean and simple interfaces. The goal of our interface design is to improve the user experience as a whole. We make sure that every interaction is efficient and serves a purpose by keeping things simple in our design process. Our intuitive layout gives your team more power and improves the CRM’s use. 

Custom Reporting and Analytics Features

Our Custom Reporting and Analytics Features will enhance your ability to make informed decisions. Discover actionable insights that propel strategic decision-making by delving deeply into your data. To help you monitor progress, spot patterns, and make well-informed choices, we provide customisable reporting tools that give you an up-close view of your CRM data. With our analytics implements, you can adopt a data-driven culture and have the correct information at your fingertips to guide your organisation on the right path at all times. 

Continuous Improvement Strategies

Our Continuous Improvement Strategies adapt your CRM solution to the changing business scenario. As we collaborate with you to improve your CRM system, we encourage you to embrace a mindset of constant innovation and flexibility. Your CRM will always be a strategic asset, adaptable to your organisation’s changing needs, thanks to regular feedback loops, proactive upgrades, and incremental advancements. Our dedication to constant improvement will keep you far ahead of the competition. 

CRM Data Analytics for Decision-Making

Our CRM Data Analytics for Decision-Making can help you unlock the value of your data. Get useful insights out of raw data by using analytics. We implement a data-driven strategy and provide your employees with the knowledge they need to remain competitive. With our CRM analytics tools, you can monitor performance and analyse client behaviour in depth, giving you a full picture of your company’s situation.  

Social Media Integration

We also integrate social media into your CRM to boost consumer interaction. Embrace a holistic approach to customer relationship management by incorporating social listening, engagement tracking, and targeted marketing initiatives. Connect with your audience on a deeper level and gain valuable insights from social interactions. 

PWA development experts

Providing Support Every Step of the Way

We want to create a long-lasting relationship with our clients, delivering the final product and also offer maintenance services, providing support wherever necessary. Clients can opt in for our extended maintenance services and enjoy the following perks. 

Prompt Support

We will help you deploy the solution and will always be on standby in case of assistance or guidance. Our support team is promptly available, so you don’t have to face the burden of downtime. 

Post-Project Maintenance

Clients can also opt for our maintenance services after project completion. This provides peace of mind to those who choose it, ensuring your application receives continuous monitoring to maintain optimal performance. 

Tailored Solutions for Unique Business Needs

We want to create a long-lasting relationship with our clients, delivering the final product and also offering maintenance services, providing support wherever necessary. Clients can opt in for our extended maintenance services and enjoy the following perks. 

Custom CMS Development Services

Take your organisation’s content to the next level with custom CMS development services. Whether you are looking to get Joomla development services or create a content management system from scratch, we have got you covered.

Custom ERP Software Development

Improve your planning an operations with a custom ERP software for your business. Let our experts create the perfect solution for you.

LMS Software Development

Whether you are in the education industry, or looking for a system to train your employees, our bespoke LMS software development services will create a solution based on your needs.

POS Application Development Services

Get expert POS application development services with FuturByte.

Frequently Asked Questions

Why CRM is important?

A CRM allows sales representatives to spend more time with current customers and future customers in hopes to convert leads and drive sales. 

When does a business need a CRM software system?

CRM systems offer a range of benefits, including improved customer relationships, streamlined communication, better data organisation, and increased sales efficiency. Discover how CRM can positively impact your business operations. 

Can I access my CRM system on mobile devices?

Yes, we customise CRM software to be fully mobile-friendly. Manage critical customer data, monitor sales, and connect with your team on the go. 

Can CRM be integrated with other business applications?

Yes, CRM systems can work together with different business tools like marketing automation, emails, and accounting software. When different systems are integrated, they share information and work together more effectively, leading to accurate data and smoother operations for the company. 

How long does it take to implement a CRM system?

Project requirements, complexity and the customisation affect implementation time. In most cases, it takes anything from a few weeks to a few months. Our team guarantees a timely and seamless implementation. 

Is CRM only for sales and marketing teams?

While CRM is highly beneficial for sales and marketing, its impact extends across various departments. It can improve collaboration between teams, enhance customer support processes, and provide valuable insights for decision-making. 

How to choose the best CRM software development company?

To choose the best CRM software development company, consider factors such as experience, expertise, client reviews, customization options, post-launch support, scalability, and security measures.

How long does it take to build CRM from scratch?

Building a CRM from scratch typically takes between 6 to 12 months, depending on the complexity of the project, required features, and development team size.

Is custom software expensive?

While custom software development may have higher upfront costs compared to off-the-shelf solutions, it offers benefits such as tailored functionality, scalability, and long-term cost savings by meeting specific business needs more effectively.

What are the key features to include in a custom CRM?

Key features to include in a custom CRM may include contact management, sales pipeline tracking, marketing automation, customer support management, analytics and reporting, and integration with other systems.

Can I upgrade or scale my custom CRM as my business grows?

Yes, one advantage of custom CRM software is its flexibility and scalability. You can upgrade and add new features as your business needs evolve, ensuring that the CRM continues to meet your requirements.

How do I ensure the security of my custom CRM?

To ensure the security of your custom CRM, implement measures such as data encryption, access control, regular security audits, updates and patches, compliance with regulations, and employee training on security best practices.

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Speak with one of our industry experts today to discuss your project ideas and goals.

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We do a discovery and consulting meeting 

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We prepare a proposal based on your requirements

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