Best CRM for Real Estate: Top Picks to Boost Your Business

In a Nutshell

CRM systems are crucial for the real estate industry to improve sales and conversions. In this article, we will discuss the best CRM systems for the real estate industry and the impact of custom CRM solutions in growing real estate businesses.

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Table of Contents

A Customer Relationship Management (CRM) system can help you deal with customers in a way that promotes sales and boost returning customers. This is no different in the real estate market. According to MindK, real estate businesses that have incorporated a CRM system have seen growth in sales (29%), sales productivity (34%), sales accuracy (42%) and conversions (300%).

This shows that integrating a CRM system to your real estate business can have huge returns, but which one should a business choose? In this article, we will discuss the best CRM systems for real estate, the functionality they offer and how a custom CRM can be beneficial.

Best CRM for Real Estate Businesses

There are several options in the market when it comes to CRM systems designed specifically for the real estate industry. We have selected the top best business management software in the market for this blog.

Following is a table that mentions top features of these CRMs:

CRM System

Key Functionality

Wise Agent

Lead Management, Transaction Management, Marketing Automation

LionDesk

Multi-channel Communication, Lead Nurturing, Task Management

Realvolve

Workflow Automation, Contact Management, Reporting & Analytics

Follow Up Boss

Lead Routing, Contact Management, Email Templates

Top Producer

MLS Integration, Contact Management, Marketing Automation

Market Leader

Lead Generation, CRM, Marketing Automation

Propertybase

Lead Management, CRM, MLS Integration, Marketing Automation

Now that we know the top functionalities of each of these CRM systems, let’s discuss in detail what each system offers and the pros and cons for each.

Wise Agent

Wise Agent is a comprehensive CRM system designed specifically for real estate professionals. It offers robust lead management, transaction management, and marketing automation features to streamline the workflow of real estate agents.

Pros:

  • Intuitive user interface
  • Excellent customer support
  • Seamless integration with other real estate tools

Cons:

  • Limited customisation options
  • complex for beginners to navigate initially

LionDesk

LionDesk provides a multi-channel communication platform for real estate agents, enabling them to nurture leads effectively. It supports email, SMS, and video communication, along with task management and lead nurturing features.

Pros:

  • Strong multi-channel communication capabilities
  • Effective lead nurturing tools
  • User-friendly interface

Cons:

  • Occasional syncing issues with third-party integrations
  • Limited advanced reporting features

Realvolve

Realvolve offers powerful workflow automation and contact management features. It is designed to help real estate agents manage their transactions and client relationships more efficiently through customisable workflows and robust reporting tools.

Pros:

  • Highly customisable workflows
  • Strong reporting and analytics
  • Effective contact management

Cons:

  • Steeper learning curve for new users.
  • Higher price point compared to some competitors.

Follow Up Boss

Follow Up Boss focuses on lead routing, contact management, and email templates. It helps real estate agents manage their leads and follow-up activities, ensuring no lead falls through the cracks.

Pros:

  • Efficient lead routing
  • Easy-to-use contact management
  • Customisable email templates

Cons:

  • Limited marketing automation features
  • Integration can sometimes be challenging

Top Producer

Top Producer offers a robust set of features including MLS integration, contact management, and marketing automation. It is designed to help real estate agents stay organised and manage their client relationships effectively.

Pros:

  • Strong MLS integration
  • Comprehensive contact management
  • Effective marketing automation

Cons:

  • Outdated user interface
  • Expensive for small teams

Market Leader

Market Leader provides lead generation, CRM, and marketing automation tools specifically for real estate agents. It helps agents generate and manage leads effectively, with tools to automate their marketing efforts.

Pros:

  • Excellent lead generation tools
  • Comprehensive CRM features
  • Strong marketing automation

Cons:

  • Pricey for small teams
  • Some features can be difficult to use initially

Propertybase

Propertybase combines lead management, CRM, MLS integration, and marketing automation into a single platform. It is designed to help real estate professionals streamline their workflow and improve their efficiency.

Pros:

  • Strong lead management features
  • Comprehensive CRM capabilities
  • Effective MLS integration and marketing automation

Cons:

  • Higher price point
  • Can be complex to set up initially

 Off-the-Shelf CRM vs Custom CRM

There is another alternative to CRM systems, and it is not an existing system already on the market. Creating a real estate development software will not only offer you the functionality you need but also create long-term cost effectiveness.

The following table will discuss the differences between off-the-shelf CRM systems and custom CRM systems:

Feature

Off-the-Shelf CRM Systems

Custom CRM Systems

Cost

Generally lower upfront costs; subscription-based

Higher initial development cost; long-term cost savings

Implementation Time

Quick implementation; ready to use

Longer development time; tailored to specific needs

Customisation

Limited customisation options

Fully customisable to meet specific business requirements

Scalability

May have limitations on scalability

Highly scalable; can grow with the business

Maintenance

Vendor-managed updates and support

Requires in-house or third-party support

Features and Functionality

Standard features; may include unnecessary tools

Specific features tailored to business processes

Integration

Standard integrations with popular tools

Custom integrations with existing systems

User Training

Standardised training and documentation

Custom training based on tailored features

Flexibility

Less flexible; bound by vendor’s development cycle

High flexibility; can adapt to changing business needs

Vendor Dependency

Dependent on vendor for updates and support

Full control over updates and support

Security

Standard security protocols

Customisable security features based on specific needs

Updates and Upgrades

Regular updates from vendor

Updates as required, controlled by the business

Benefits of Custom CRM Systems

Tailored to Business Needs

Custom CRM systems can be designed to address the unique requirements and workflows of your business. Unlike off-the-shelf solutions, which may come with features that are irrelevant or unnecessary for your business, a custom CRM ensures that every aspect of the system aligns with your operational needs, resulting in increased efficiency and productivity.

Scalability

As your business grows, so will your CRM needs. Custom CRM systems are built with scalability in mind, allowing for seamless integration of new features and functionalities as required. This adaptability ensures that the CRM evolves with your business, supporting your growth without the need for frequent system changes.

Enhanced Integration Capabilities

Custom CRM systems can be easily integrated with other business applications and systems that your company uses, such as ERP, marketing automation, or financial software. This level of integration helps create a unified ecosystem, streamlining data flow and improving overall business processes.

Improved Data Security

With a custom CRM, you have full control over the security protocols and measures implemented to protect sensitive customer data. This control allows for the implementation of robust security features that adhere to industry standards and specific business requirements, reducing the risk of data breaches and ensuring compliance with data protection regulations.

User-Friendly Interface

A custom CRM can be designed with your team’s specific preferences and usage patterns in mind, resulting in a more intuitive and user-friendly interface. This ease of use can lead to higher adoption rates among employees and more efficient use of the system overall.

Cost Efficiency in the Long Run

Although the initial development cost of a custom CRM may be higher than purchasing an off-the-shelf solution, the long-term benefits often outweigh the initial investment. By eliminating unnecessary features and reducing the need for additional software purchases or customisations down the line, a custom CRM can be a more cost-effective solution over time.

Competitive Advantage

By having a CRM system that is uniquely tailored to your business, you can gain a competitive edge in your industry. The custom features and functionalities provide better insights, more efficient customer interactions, and enhanced customer service, all of which contribute to building stronger customer relationships and improving overall business performance.

Conclusion

A CRM system for the real estate industry is crucial to grow sales and improve conversions. Studies have shown the impact of these CRM systems specifically for the real estate industry. The difference is made when it comes to choosing the right CRM system.

While there are multiple options in the market, businesses in the real estate industry always have the option to get a custom CRM system. This is where FuturByte comes into play. Contact us today and get a free consultation on how FuturByte can serve as a leading custom CRM development company, helping your business grow.

Frequently Asked Questions – FAQs

How does a CRM benefit real estate agents?

A CRM benefits real estate agents by streamlining their workflow, helping them manage contacts, track leads, schedule appointments, automate marketing campaigns, and stay organised. It provides insights into customer preferences, helping agents tailor their services to meet client needs effectively.

What features should a real estate CRM have?

Key features of a real estate CRM include lead management, contact management, email marketing, task and appointment scheduling, document storage, transaction management, MLS integration, reporting and analytics, and mobile accessibility.

How can a CRM improve lead management in real estate?

A CRM improves lead management by capturing leads from various sources, such as websites, social media, and referrals, and organising them in one place. It allows agents to track lead status, follow up with potential clients, and nurture leads through automated marketing campaigns until they are ready to make a purchase.

Can a real estate CRM integrate with other tools and platforms?

Yes, most real estate CRMs can integrate with other tools and platforms, such as MLS databases, email marketing services, document management systems, accounting software, and social media platforms. This integration helps create a seamless workflow and ensures that all relevant data is easily accessible.

What is MLS integration, and why is it important in a real estate CRM?

MLS (Multiple Listing Service) integration allows a CRM to connect with MLS databases, providing real-time access to property listings. This feature is important because it enables real estate professionals to stay updated with the latest listings, share accurate information with clients, and efficiently manage property transactions.

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